Perfect your RCM (revenue cycle management) and build
a healthy bottom line


Billing and collecting revenue for behavioral health services is complex, and so are all of the workflows behind it. From pre-admission to post-discharge, Kipu RCM, powered by Avea Solutions, embeds the necessary workflows and payer requirements along each step of the patient journey to ensure claims are submitted and paid as accurately and quickly as possible. Liberate your behavioral health billing teams from the burden of manual processes and tedious task that slow them down with addiction treatment billing software that offers automation with a powerful claim rules engines to increase cash flow.

By integrating with Kipu EMR, teams save time and reduce human-error by pushing patient demographics and charges seamlessly to the billing software with one click.

Discover how Kipu RCM helps cleanly submit nearly 800,000 claims annually.

Simplifying the process of verifying patient eligibility and benefits is essential for a smooth patient financial journey and easy reimbursement

With our comprehensive Management Center, you can conveniently handle all aspects of eligibility and benefit verification in a single centralized location. Say goodbye to time-consuming tasks and enjoy streamlined operations that pave the way for a healthy revenue cycle.
  • Detailed coverage information

    Obtain detailed coverage information in a user-friendly PDF format quickly and effortlessly through electronic eligibility checks, ensuring comprehensive coverage details are readily available.

  • Verification

    Stay informed and prioritize important verification of benefit exceptions with the Management Center, enabling effective management of coverage issues that require follow-up.

  • Eligibility Check

    Conduct real-time electronic eligibility checks for all active patients or set up automated schedules to run eligibility checks on existing clients at specified intervals using the batch eligibility feature.

Mastering Utilization Review (U/R) 
is crucial for minimizing the gap between patient treatment and reimbursement

Our U/R Work Center empowers your staff’s U/R proficiency by providing a centralized hub for managing U/R plans. With color-coded alerts and task assignment features, you can easily prioritize and complete essential tasks. Our user-friendly system ensures that your facility stays updated with the latest authorizations, streamlining the U/R process for optimal efficiency.
  • Dashboard alerts

    Prevent revenue gaps before they occur by staying informed with color-coded dashboard alerts for new, incomplete, and expired or soon-to-be-expired utilization reviews.

  • Utilization plans

    Create Utilization Plans directly from the patient's treatment episode or within the U/R Work Center for easy reference.

  • Authorization alerts

    Keep on top of authorizations through proactive alerts, ensuring timely updates.

  • Task management

    Assign and track tasks to team members for efficient follow-up on important items.

Patient payments don’t need 
to be a barrier to care with 
the right tools on hand

With our electronic eligibility and verification of benefits tools, you’ll have already gained insights into patient responsibility, making the payment collection process even easier. From pre-admission to discharge, we provide collection alerts at the right moments during the patient journey, ensuring timely payment processing while delivering a smooth patient financial experience. To offer flexibility and convenience, we offer various payment options, including credit card and ACH payments, empowering patients to choose the method that suits them best.
  • Payment collection

    Collect proper payment at any point in the patient journey—including pre-admission.

  • Payment reports

    Reconcile bank deposits in a snap with the Patient Payment Report providing all payments and adjustments during a specified data range.

  • Payment options

    Enhance convenience for both patients and your staff by accepting various types of payments— such as co-pays, co-insurance, deposits, and more—through our secure in-app credit card or ACH payment options.

Automate claim creation with the Attendance Calendar

With this feature, you can effortlessly add and edit U/R required, standalone, and combined service sets for each treatment day, allowing for accurate tracking of patient progress and treatment. Enjoy the convenience of correcting and voiding claims with ease, reducing errors and ensuring prompt reimbursement. Experience streamlined treatment management and improved efficiency with our user-friendly Attendance Calendar.
  • Services rendered automation

    Boost efficiency by automatically populating the Attendance Calendar with services rendered from the Kipu EMR or bulk importing treatments.

  • Claim automation

    Generate claims automatically and with precision using the information from the Attendance Calendar.

  • Claims management

    Correct and void claims quickly to enhance accuracy and ensure timely payment.

With our insurance billing solutions, you can have peace of mind knowing that your billing is always accurate and up to date

Insurance billing is a challenging and time-consuming task. However, with our comprehensive software and trusted clearinghouse partners, you can eliminate the complexities of enrollments, automate payment posting, and streamline claims management.
  • Claims creation

    Easily create claims and submit them to payers with information coming directly from the Kipu EMR and Attendance Calendar.

  • Custom rules

    Customize claim rules to ensure compliance with the requirements of even the most meticulous payers.

  • Payment insight

    Review and analyze payments in bulk or dive into individual payments and provider-level adjustments for detailed insights.

  • Payer management

    Streamline the management of payer rates and fee schedules through simple uploads—saving time and effort.

  • Payer enrollments

    Effortlessly enroll insurance providers with Kipu’s clear follow-up tasks for you to complete while we handle the necessary communication with the clearinghouse. Accelerate payment posting through automation when ERAs (electronic remittance advice) are received, and easily process insurance credit card payments or manually record payments when required.

Provide the seamless financial experience your patients expect and deserve without adding more hassle for you

Our all-inclusive platform empowers you to efficiently manage every aspect of patient billing and collections from a single location. Experience the convenience of automated patient statement generation and seamless email delivery, putting your patient billing process nearly on autopilot.
  • Effortless statements

    Generate easy-to-understand patient statements effortlessly for your entire organization or individual patients, with the ability to email them directly from the application in a matter of seconds.

  • Payment options

    Enhance your financial outcomes by offering convenient patient payment acceptance options that ensure a smooth and efficient payment process.

  • Task management

    Manage and prioritize follow-up tasks through color-coded alerts on the dashboard, allowing you to stay on top of outstanding payments and collections.

  • Automated follow-ups

    Optimize your collections efforts with automated follow-up processes that help increase payment compliance and accelerate revenue recovery.

Optimize self-pay revenue with user-friendly tools

Our software offers convenient self-pay options that are readily available. With our user-friendly workflows, you can easily generate patient statements, collect payments at the right time, and effectively track and compare self-pay revenue to insurance revenue. Simplify the process and optimize your self-pay revenue with our seamless and efficient tools.
  • Statement transparency

    Promote transparency with patients through customized comprehensive statements, enabling them to clearly understand the services provided.

  • Patient profiles

    Build comprehensive self-pay patient profiles from the very beginning, allowing for accurate tracking and management of self-pay accounts.

  • Flexible payment options

    Simplify payment collection with flexible options such as a securely stored credit card and ACH, ensuring a smooth patient journey including during pre-admission.

Access critical data and gain valuable insights into the health of your revenue cycle with Kipu RCM's reporting dashboards

Quickly identify trends, potential issues, and critical metrics that impact patients, staff, and revenue. Our library of specialized reports is tailored to meet the needs of behavioral health businesses, and you can easily export data to Excel for further analysis. Make informed decisions with confidence and streamline your business operations with detailed reports and dashboards covering accounting, attendance, billing, utilization management, and more.
  • Instant insights

    Accelerate your data analysis with pre-built reports specifically designed for addiction treatment and behavioral facilities, providing instant insights.

  • Efficient reporting

    Customize reports to focus on the specific information you need and create report templates for consistent and efficient reporting.

  • Comprehensive reports

    Gain a comprehensive overview by accessing combined reports that include both insurance and self-pay data.

  • Comparison snapshots

    Compare data across different time periods—such as months, quarters, or years—with accurate and detailed period-close snapshot reports.

A Better Path to Better Behavioral Healthcare

Call 561.349.5901 to speak with one of our Business Consultants.
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